Orders placed post Jan 20 have been delayed to Jan 31, 2020, due to Lunar New Year Holidays.

Contact us

Contact Urelas here. We recommend using the instant query form (at the end of this page).

Live Chat

If you have an issue or question that requires immediate assistance, you can click below to chat live with a customer service representative. If we aren't available, drop us an email to the left and we'll respond within 24-48 hours.


Email us

Reach Urelas 24x7 via our below email address, only valid for sales, billing and customer support queries.


For PR, digital marketing & media queries, reach us at media@urelas.com.

For any other queries, please reach us out at cs-admin@urelas.com.

Give us a call

+1 (732) 475-3677
M-T 6:00 AM - 1:00 PM PDT
F 8:00 PM - 5:00 AM PDT
Or you can reach us via email at hi@urelas.com and expect a response within 24 hours.

Twitter Support

We offer 24/7 quick support on Twitter. Tweet us at @UrelasShopping for prompt support.


Please note that these are not return addresses. Since we operate from various warehouses, your return address is mentioned on your delivery slip. Please do not return your product to any of these addresses.

Urelas World Headquarters

DGW, 55/1, Swasthya Nagar
Sukhliya, Indore
MP - 452010

Urelas USA

124, DGW Qt., Taylor St (W)
San Jose, CA
(+1) 732 475 3677

Urelas UK & Europe

17 Craigleith
7 Kersfield Road
Putney, London SW15 3HN
United Kingdom