Our COVID-19 Prevention Policy
As the situation with COVID-19 evolves day-to-day, our utmost priority during these challenging times continues to be the health and safety of our co-workers, customers and communities.
At Urelas, taking care of both the community and our employees is important to us. All Urelas employees are provided with health insurance and every employee is being paid ther full salary during this time.
All employees have been trained on proper hand washing protocol, work areas are cleaned prior to shipping each package and all employees wear vinyl gloves when packaging orders.
However, due to third party logistics constraints, we're temporarily suspending returns and are offering applicable refunds for nonfunctioning products. We have also closed down all of our retail stores since March.
We'd also add a callout to online measures we're taking to stay connected with our customers.
Read our Chairman's message to the Urelas family here.